Shipping and delivery

Shipping & Delivery Policy
Last Updated: 22-11-24

Welcome to Kiwy! We are committed to delivering your orders efficiently in partnership with our trusted supplier and delivery partner, Quickink. Please read our shipping and delivery policies for detailed information.


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Shipping Locations

We deliver across India in collaboration with Quickink. If your location is outside the serviceable areas, you will be notified during checkout.


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Shipping Charges

Additional charges may apply for express delivery or remote locations.



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Delivery Timelines

Standard Delivery: 5–7 business days via Quickink.

Express Delivery: 2–3 business days (additional charges apply).

Delivery timelines may vary due to unforeseen circumstances such as weather, strikes, or high order volumes.



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Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed the next working day.



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Order Tracking

After dispatch, you will receive a tracking link from Quickink via email or SMS to monitor your shipment's progress.


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Delivery Partner

Quickink handles the delivery of all products, ensuring prompt and safe transportation.


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Undeliverable Packages

If a package is returned to us due to incorrect shipping details or failed delivery attempts, we will contact you for updated information. Re-shipping may incur additional charges.


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Damaged or Incorrect Orders

If your order is damaged or incorrect upon delivery, notify us within 48 hours of receiving the package. Share clear pictures and a detailed description, and we will work with Quickink to arrange a replacement or refund as per our Refund Policy.


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Contact Us

For any shipping and delivery-related concerns, reach out to us at:
Email: ameeen.login@gmail.com
Phone: 9742703425

Thank you for choosing Kiwy!